Does Multi-tasking Increase Productivity?

Electronic tools have made multi-tasking more possible than ever. If you wear a headset while you speak on the phone, you can rearrange files and even edit a document while you listen in on a conference call. You can drive safely to your court appearance and continue to catch up with clients who have left messages. It all means that associates today can get more done in less time and overall, be more productive. Or does it? There is growing evidence that most of us can’t really multi-task, and when we do, our work product suffers. Our analysis is weaker. Doug Richardson explains.

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